by Brandon Butler
Sony offers refunds on Cyberpunk 2077, pulls the game from the store 12/17/2020

Jay Peters for The Verge:

Sony is pulling Cyberpunk 2077 from the PlayStation Store and offering full refunds for anyone who bought the game from the digital storefront, the company said on Thursday. If you want to start the refund process now, Sony says to visit this site and sign into your PlayStation account to submit a request. […]

Players have found that Cyberpunk 2077, which has only been out for a little more than one week, has been riddled with bugs. And while game looks and performs well in backwards compatibility mode on the PS5, it is prone to routine crashes and a number of distracting visual glitches. On PS4, however, the game fares a lot worse — Eurogamer reported poor performance, low framerate, and texture pop-in.

Good on Sony for pulling the game and opening up refunds for players, although this should be the standard refund policy, not the exception. I pre-ordered No Man’s Sky on PS4 and was hugely disappointed by it. I hear it’s improved a lot over the years, but the initial release was a dud. I asked Sony for a refund and they said no. Nintendo will also fight with you if you ask for a refund, but if you spend twenty minutes on the phone yelling at the guy in charge of giving refunds, you might eventually get it. So, guess who I don’t buy digital games from anymore? Improve your refund policy, Japan. And until they do, buy digital games from Steam, Xbox, Epic, and Apple.